Request Account & Data Deletion in Field Sales Distribution
The Field Sales Distribution App is an enterprise application deployed by your organisation. Accounts are managed by your organisation’s IT administrator through Microsoft Entra ID (Azure AD), and are not created or deleted directly within the app.
What Data is Stored
- The following data are stored:
- name
- email address
- account ID (from Microsoft Entra ID)
- Store visit records, sales orders, and competitor presence records (stored in Microsoft Dynamics 365)
- Photos and videos attached to store visits (stored in Microsoft SharePoint)
- Crash and performance diagnostics (stored in Sentry for 90 days, then automatically deleted)
Note: Precise location is used only in real time to display your position on the map for route planning and is not stored on our servers.
For more information about how we handle your data, see our Privacy Policy.
How to Request Deletion
To request deletion of your account and associated data, please contact your organisation’s IT administrator or reach out to d365.Global using the contact details below. Include your full name and work email address in your request.
We will process your request within 30 days and confirm once complete. Note that some data (such as completed store visit or sales order records) may be subject to your organisation’s data retention obligations and cannot be deleted immediately.
Contact Us
For further assistance or questions, send a message to:
d365.Global
Email: support@d365.global