Pricing for Dynamics 365 for Legal Quick Start Guide

Introduction

This guide provides an overview of Pricing in Dynamics 365 for Legal. It covers how to set up and manage pricing for legal services, including creating price lists, defining pricing rules, and applying discounts.

How Pricing Works

Centrally Controlled

• Products (Roles) define who is billable.
• Price Lists define how much each role costs.
• System automatically calculates billing amounts.

Key Principle

Hourly Rate = Role (Product) + Price List (on Matter)s

Important Notes

• Users do NOT need to manually enter rates.
• Rates are automatically applied during Billing Events.
• Ensures consistent and controlled billing.

Products (Practice Roles)

Before invoicing, lawyers must record all billable time and expenses against a Matter.

1. From the left navigation pane under Time & Billing /> Select Products.
2. Change the view to Practice Roles.
3. Review existing roles (e.g., Partner, Associate, Law Clerk).
4. Click Add Product to add new Products (Practice Roles).

Create Products

1. Click Add Product.
2. Enter role details like:
   • Name (e.g., Associate)
   • Product ID (e.g., AS)
   • Set Is Role = Yes
3. Set:
   • Unit Group = Time
   • Default Unit = Hour
4. Click Save.

Price Lists

Price Lists define the hourly rates for each role and determine how billing is calculated for each Matter.

1. Open Admin (bottom left).
2. Under Product Catalog → Select Price Lists.
3. View existing lists (e.g., Default, Level 1, Level 2).
4. Click + New to add new Price List.

Create a Price List

Create a Price List to define a new set of billing rates (e.g., for a client or pricing tier).

1. Open Price Lists and Click + New.
2. Enter:
   • Name (e.g., Level 2 or Client Name)
   • Currency
3. You can add:
   • Start Date
   • End Date
   • Description
4. Click Save.

Add Price List Items

Price List Items define the hourly rate for each role and are used by the system to automatically calculate billing.

1. Open a Price List.
2. Go to Price List Items tab.
3. Click + New Price List Item.
4. In General Tab, select:
   • Product → Role (e.g., Associate)
   • Unit → Hour
5. In Pricing Information Tab, select:
   • Amount → Hourly rate (e.g., $250)
6. Click Save.

Assign Price List to Matter

The selected Rate List on a Matter determines all billing rates for that engagement.

1. Open the Matter.
2. Go to the Summary tab.
3. Locate the Rate List field.
4. Select the appropriate Rate List (Price List).
5. Click Save.

Bookable Resources

Bookable Resources represent the people doing the work and determine which role (and rate) is applied during billing.

1. Open Admin (bottom left).
2. Under Global/Admin Data → Select Bookable Resources.
3. View existing Active Bookable Resources.
4. Click + New to add a new Bookable Resource.

• Each Bookable Resource is assigned a Role.
• This Role links to a Product (Practice Role)
• The system uses this Role + the Matter’s Rate List to determine billing rates.

Create Bookable Resource

Create a Bookable Resource and assign a Role so the system can apply the correct billing rates.

1. Go to Bookable Resources (Admin).
2. Click + New.
3. Enter:
   • Resource Type → User
   • User → Select user
4. Select Role → (e.g., Associate, Partner)
5. Set Hourly Rate Cost and click Save.

Billing Event Pricing

Billing rates are automatically calculated based on the Resource’s Role and the Matter’s Rate List.

When a billing event is created:

1. User selects a Bookable Resource.
2. System reads the Role (from Resource).
3. System reads the Rate List (from Matter).
4. System finds the matching Price List Item.
5. Hourly Rate and Total Amount are applied automatically.

Summary

The following is a diagram that illustrates the Pricing process, from pricing setup to automatic billing.