Privacy Policy for Field Sales Distribution App
Field Sales Distribution App
Last updated: 18 September 2026
1. Overview
This Privacy Policy describes how d365.Global (“we”, “us”, or “our”) collects, uses, and shares information when you use the Field Sales Distribution mobile application (“the App”). The App is a field sales tool used by authorised sales representatives to manage store visits, sales orders, and related activity.
2. Data We Collect
Account & Identity When you sign in with your Microsoft account, we collect your name, email address, and account ID via Microsoft Entra ID (Azure AD) OAuth. This information is used to authenticate you and associate your activity with your representative profile.
Location The App accesses your device’s precise location only while the App is open and in use (foreground), to display your current position on the map and assist with route planning to nearby stores. The App does not access or collect your location in the background, and location history is not retained on our servers.
Photos and Videos The App allows you to capture photos and videos using your device camera, or select existing images and videos from your photo library, for the purpose of documenting store visits and related records. These files are uploaded to Microsoft SharePoint and linked to the relevant visit and your account.
Work & Business Data The App collects information you enter as part of your normal work activities, including store visit records and notes, sales orders and order line items, competitor presence and promotional activity observations, and tasks. This data is stored in Microsoft Dynamics 365 (Dataverse) and linked to your account.
Device Offline Storage To support use without an internet connection, the App temporarily stores a local copy of relevant business data (such as store lists, visit records, and pending changes) on your device. This data is used only to allow the App to function offline and is synchronised with company servers once connectivity is restored. It is cleared when you log out of the App.
3. How We Use Your Data
- To authenticate you and provide access to the App
- To manage store visits, sales orders, and related records via Microsoft Dynamics 365
- To display your location for route planning to nearby stores
- To store visit documentation (photos, videos, notes) against the relevant records
- To support offline use and synchronise data once you’re back online
4. Third-Party Partners
Microsoft (microsoft.com) Authentication via Microsoft Entra ID; business data and files stored in Microsoft Dynamics 365 and SharePoint. privacy.microsoft.com
5. Data Sharing
We do not sell your personal data. We do not share your data with advertising networks or data brokers. Data is shared only with the third-party service provider listed above, solely for the purposes described in this policy, and with your employer or organisation as required for field sales operations.
6. Data Retention
Store visit records, sales orders, and photos are retained in accordance with your organisation’s data retention policies within Microsoft Dynamics 365. Data cached locally on your device for offline use is retained only as needed to support that functionality and is cleared when you log out.
7. Permissions Required
- Location (When In Use): required to display your current position on the map for route planning
- Camera: required to capture visit photos and videos
- Photo Library: required to attach existing photos and videos to visit records
8. Your Rights
Depending on your location, you may have rights under applicable privacy law (including the Australian Privacy Act, GDPR, or similar) to access, correct, or request deletion of your personal data. To exercise these rights, please contact us using the details below.
9. Contact
For privacy-related enquiries, please contact:
d365.Global
support@d365.global